Subscribe to RSSWebroot End-of-Life Helpline
Webroot Email Security users can now call 1-877-603-0301 to gain the best advice available on maintaining and migrating their email content filtering, encryption and archiving with no loss of service.
February 7, 2012 – Following the recent announcement by Webroot that they are exiting the email security business and not accepting new orders or renewals for this service, Blended Systems, (dba SaasExperts.net) has launched a free impartial telephone help-line open to Webroot business customers.
As a Webroot Platinum partner since 2005, Blended Systems decided to take action to guide customers through this period of uncertainty and is ideally qualified to provide clarity and advice on what to do as a user of the Webroot SaaS Services.
Over the last four months, SaasExperts.net has undertaken a comprehensive technical and commercial review of the Email and Web Security as a Service (SaaS) market. We have completed intensive due diligence on leading vendors to identify a range of solutions that best fit Webroot’s customers’ specific needs, all with minimum migration service disruption. The vendor portfolio comprises: Postini, MX Logic, ZixCorp, Sonian Email Archive, Hosted Exchange 2010, Google Apps for Business, ESET endpoint protection and Sophos.
“We have strong knowledge of the Webroot platforms and also other SaaS solutions and are able to offer the best advice on what, how and when to migrate user’s protection,” commented Bob Stevens, CIO, Blended Systems. He continued: “We wanted to find a constructive and immediate way to help Webroot customers and share our understanding of how this development impacts their operations and review the options open to them both technically and commercially.”
One SaasExperts law office customer made the migration from Webroot to Postini or to MXLogic.
Jeramy Romine commented: “As an IT Administrator for a law firm we relied on Webroot for our SPAM filtering for approximately two years. Their service was always top notch and we never experienced any issues with their service. We were shocked to find out that Webroot was getting out of the email security business leaving us in a position to find another vendor quickly that could eliminate downtime and be seamless to end users. Blended Systems helped us make the transition to Postini in one evening with no downtime and without the users even knowing we made the change until the next morning when they had received their activation email. It was a simple process for them to follow a link and access their quarantine log yet I could still maintain control over White/Black lists and other features. I would recommend Blended Systems to any administrator looking for SPAM prevention or any other hosted solution.”
The advice line will be handled by the Blended Systems support and technical team who will answer questions and any concerns around Webroot Email Security, other Webroot security services and information on alternative security solutions. Advice on seamless migration options and recommended timescales is also available.
Inquiries can be made by email by going to: End-of-Life Helpline or by calling 877-603-0301.