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Whether you call it Software as a Service (SaaS), Managed Service Provider (MSP) or On-Demand Services, your organization uses the service running “in the cloud”. This blog will discuss these services, their benefits, drawbacks and operations. Are we biased? Yes. We believe that some services make sense for most organizations. Email security is one of those. However as Mark Twain said, “All generalizations are false, even this one.” Each Tuesday we will post information and questions about Software as a Service. Occasionally, we will have a "Guest Post" from either a consultant or vendor posting her/his thoughts on Managed Services generally as well as some degree of specificity based on her/his unique perspective. We encourage your insights, comments and feedback. Welcome.


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Email Security – Is It Safe to Deligate It?

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Email is THE business critical application. In fact, historically, email was one of the drives to create the Internet. Ask any help desk which would cause more contacts: email server is down, Internet access is down or the phone system is down (assuming they can contact the help desk). Without a doubt, it will be the email system. “The email must flow!” (Apologies to Frank Herbert.) This SaaS thought is not about hosted email. That will be discussed in a future SaaS thought. This post is about managed email security.

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