Welcome to SaaS thoughts

Whether you call it Software as a Service (SaaS), Managed Service Provider (MSP) or On-Demand Services, your organization uses the service running “in the cloud”. This blog will discuss these services, their benefits, drawbacks and operations. Are we biased? Yes. We believe that some services make sense for most organizations. Email security is one of those. However as Mark Twain said, “All generalizations are false, even this one.” Each Tuesday we will post information and questions about Software as a Service. Occasionally, we will have a "Guest Post" from either a consultant or vendor posting her/his thoughts on Managed Services generally as well as some degree of specificity based on her/his unique perspective. We encourage your insights, comments and feedback. Welcome.

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When Is SaaS “Outsourcing”?


This is likely a question that has been put forth quite often: when is Software-as-a-Service, or SaaS, outsourcing? Before we try to answer that question, let’s take a look at the general definitions of both SaaS and outsourcing.

Firstly, what is outsourcing? Well, it’s a contract arrangement — a company contracts out its non-core, non-revenue producing activities to specialists in particular areas. While the activities are contracted out, outsourcing differs from contracting in that outsourcing is a tool. Outsourcing usually involves a strategic restructuring of an organization to bring full focus to the business core competencies.

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Posted on : Jul 22 2008
Tags: , ,
Posted under Desktop Apps, Managed Services, On-line backup, Outsourcing, SaaS |


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