Welcome to SaaS thoughts

Whether you call it Software as a Service (SaaS), Managed Service Provider (MSP) or On-Demand Services, your organization uses the service running “in the cloud”. This blog will discuss these services, their benefits, drawbacks and operations. Are we biased? Yes. We believe that some services make sense for most organizations. Email security is one of those. However as Mark Twain said, “All generalizations are false, even this one.” Each Tuesday we will post information and questions about Software as a Service. Occasionally, we will have a "Guest Post" from either a consultant or vendor posting her/his thoughts on Managed Services generally as well as some degree of specificity based on her/his unique perspective. We encourage your insights, comments and feedback. Welcome.

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What does Microsoft’s Downtime Mean to Hosted Services?

The news has been full of how Microsoft’s Hosted Exchange and BPOS services have had major outages over the last few weeks (Techworld article, Microsoft Sorry for E-mail Killing BPOS Outages). In one case, Microsoft Services were down for 7 straight hours. Does this mean that using a Hosted Exchange vendor is a bad idea? Not hardly. Here’s why.

Why select Blended Systems’ hosted Exchange 2010?

Blended Systems’ first operating principle is: Services are more important than Servers. As long as the service is secure and available, it does not matter where the server is. Microsoft’s infrastructure is clearly suspect after yet again failing to provide adequate services to their customers. You need to ask some serious questions instead of assuming big names come with excellent services for your unique needs.
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