Archive for March, 2008:
What is SaaS?
Software as a Service simply means that rather than have a service (email, email security, backup, CRM, application) running on one of your computers, you subscribe to an outside company and use the application running on one of the service’s computers. Salesforce.com is an example of a Customer Relationship Management (CRM) SaaS. Google, Microsoft and others are now supplying software as SaaS applications.
So, what’s to be gained and lost?
Each SaaS must be judged on its own merits. However, here are some general and a few specific pros & cons.