Welcome to SaaS thoughts

Whether you call it Software as a Service (SaaS), Managed Service Provider (MSP) or On-Demand Services, your organization uses the service running “in the cloud”. This blog will discuss these services, their benefits, drawbacks and operations. Are we biased? Yes. We believe that some services make sense for most organizations. Email security is one of those. However as Mark Twain said, “All generalizations are false, even this one.” Each Tuesday we will post information and questions about Software as a Service. Occasionally, we will have a "Guest Post" from either a consultant or vendor posting her/his thoughts on Managed Services generally as well as some degree of specificity based on her/his unique perspective. We encourage your insights, comments and feedback. Welcome.

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What Are The Benefits of Using A Managed Service?


What is SaaS?

Software as a Service simply means that rather than have a service (email, email security, backup, CRM, application) running on one of your computers, you subscribe to an outside company and use the application running on one of the service’s computers. Salesforce.com is an example of a Customer Relationship Management (CRM) SaaS. Google, Microsoft and others are now supplying software as SaaS applications.

So, what’s to be gained and lost?

Each SaaS must be judged on its own merits. However, here are some general and a few specific pros & cons.

Read more »

Posted on : Mar 26 2008
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Posted under Managed Services, SaaS |


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